Need Help Paying Your Loan?

Have you experienced a financial hardship?…Let us help

We understand that life happens.  If you are struggling to make your 1st Financial loan payment, please contact us.  We want to help you make a plan and deal with your payment challenges before your credit is damaged.  Our Account Resolutions team is ready to discuss your situation and build a solution together.

Email us today at WeCanHelp@1stfinancialfcu.org  or call us during normal business hours at (636) 896-8215.

If you are struggling to make payments to your other lenders, please click here and let us know.  1st Financial has many debt consolidation and refinance options which may be able to help you get back on track.

We look forward to hearing from you!

Security Notice: The Credit Union does not conduct financial transactions through email. We will never ask you to submit personal financial information via email. To protect the security of your personal information, never email your account number or any other secure financial information.

Make A Loan Payment

FREE payment options include:

You will not receive an invoice in the mail for your loan payment.  To  find out your loan amount and payment date, please log into your online banking account.

If you do not have adequate funds in a checking or savings account at 1st Financial and cannot simply transfer money to your loan, you can make a loan payment using your debit or credit card for a small convenience fee.

Make a Loan Payment Online

To make a payment online, simply:

  1.  Click the link above, input your Credit/Debit card information, the expiration date, and the 3 digit CVV information on the back of the card.
  2. Make sure you use your Member Number and the Loan ID in the required fields in order to identify where to apply the payment.
  3. Also enter in your email address to receive a confirmation of the payment.
  4. When completed, simply hit the next button at the bottom of the form and the payment was successful.

You can also move money from another financial institution by using External Transfers.

An $8.50 convenience fee will be charged with use of online or over the phone credit or debit card payments to initiate payment from another financial institution. Registration required to make payments online from an account at another financial institution. Click hereto request access to online External Transfers.  Registration approval can take up to 24 business hours. 

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