Get your statements faster and protect your financial information.
Never wait for a statement again. Register to receive them by email. It’s fast, convenient and secure.
- Are 100% free
- Give you access to your last 12 months worth of statements 24 hours a day
- Are available sooner than traditional paper statements
- Help reduce identity theft
To enroll in eStatements-
- Log into Netbr@nch
- Click on “Electronic Statements”
- Complete and submit the request form
Or, Contact us at (636) 916-8300.
Frequently asked questions about eStatements-
Q: What are eStatements?
A: eStatements are an online version of your paper statement. You can view your eStatement online through your home banking account 24 hours a day, 7 days a week.
Q: When is my eStatement available for viewing?
A: Your monthly eStatement will be available within the first couple days of each month (or quarter, if you receive quarterly statements). You will receive an e-mail that your statement is ready. You can expect to receive this notification within two business days after the statement ends. Then, log on to Netbr@nch to retrieve your statement.
Q: Is there a charge for eStatements?
A: eStatements are free to members.
Q: Is it safe to receive eStatements?
A: Yes! Viewing eStatements through your secure home banking account provides security that receiving a paper statement in an unsecure mailbox does not.
Q: Do I have to be enrolled in Netbr@nch to receive eStatements?
A: Yes. If you are currently not enrolled in NetBr@ch contact the credit union for information on how to enroll.
Q: I don’t want to receive an electronic statement. Do I have to?
A: No, it is not mandatory. However, there is a monthly charge of $1.50 to members who wish to receive a paper statement.
In light of rising expenses and in an effort to conserve the amount of paper we use, 1st Financial Federal Credit Union will start charging members a $1.50 paper statement processing fee effective June 30, 2015. As an alternative to receiving paper statements in the mail, we encourage you to sign up for free eStatements through Netbr@nch.