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Online With Netbr@nch

1st Financial Federal Credit Union has made many exciting changes to your online and mobile banking over the last few months. You may have noticed improvements such as the introduction of an iPhone and Android mobile app, a customizable online banking page with movable widgets and the StatementRewards program, which provides money saving opportunities directly within your online banking session. And that's just the tip of the iceburg.

Username and Password
If you have not logged in since November 15, 2012, you will discover that your log in creditials have changed. In order to successfully and securely log into Nebr@nch, your username will be your member number. The password will be the last five digits of your social security number, followed directly by the first three letters of your birth month in ALL CAPS. So for example:

(member number of primary member)

Password: 12345JUN
(last 5 digits of social security number and first 3 letters of birth month IN ALL CAPS)

After the first log in, you will be asked to create a secure password of your choice.

If you have forgotten the password you created after the update, simply click "forgot password?" link on the log in page.

If you have any questions about this change, please feel free to call us at (636) 916-8300. A Member Service Representative will be happy to help you with this process.

CLICK HERE for more information on Netbr@nch

Changes To Your Bill Payment
You have enjoyed the ease of paying your utility and loan bills electronically through your Netbr@nch account for a long time. Now you are able to pay anyone, even the babysitter, using your Bill Pay account. You can even access your Bill Pay account using your mobile device, making the convenience of Bill Pay all that more convenient.

Following this update, your Bill Pay scheduled payments will withdraw using the following schedule:

• If the payment is sent electronically, the funds will be verified at three o'clock on the process date. If the funds are available payment will be sent. If the funds are not available and the member does not have courtesy pay the payment will not be sent

• If the payment is sent as a check, the funds will not be withdrawn from the account until the payee presents the check for payment.

CLICK HERE for more information on Bill Payment

Quicken Users
If you currently use Quicken software along with your online banking account, you will need to re-enroll after November 15, 2012 to continue functionality.

CLICK HERE for instructions on Quicken enrollment.

For more information regarding these updates, please see our Frequently Asked Questions,contact a Member Service Representative at (636) 916-8300 or CLICK HERE to read the Netbr@nch User Guide.

Don't hesitate to call, email or drop by your local
branch. If you have a question, we have the answer. | (636) 916-8300
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